Arena Tower, 25 Crossharbour Plaza, E14

RESERVING A PROPERTY
To reserve a property SAB require:
ALL prospective occupants of the property over 18 to provide references & be on tenancy agreement.
2 forms of ID Passport or driving license & for non-EU nationals all current Right to Rent requirements must be met. N.B We must see original copies of documents with applicants in person before keys can be issued.
Proof of address A utility bill or bank/credit card statement dated within last 3 months.

HOLDING DEPOSIT
For an Assured Shorthold Tenancy, a holding deposit of one weeks rent (Rent x 12 divided by 52) will be required to secure a property for application & therefore be removed from the market.
The amount will be held until the agreed tenancy start date then allocated towards the first months rent. N.B The Holding Deposit is not refundable if applicant (or any relevant person i.e. guarantor) withdraws from tenancy, fails Right to Rent checks, provides significant false/misleading information which affects Landlords reasonable decision to proceed with tenancy or if applicant fails to take reasonable steps to enter tenancy agreement by tenancy start date. Tenancy Agreement (non-AST e.g. Company Let): £300. Fee is non-refundable if application fails due to adverse data/reference or applicant withdraws.

LOST KEYS/SECURITY DEVICES
Tenants are liable for actual cost of lost keys/security device if the loss results in locks needing changing, including cost of locksmith, lock & keys for tenant(s), landlord or other person requiring keys. If extra costs are incurred there is a £20 per hour incl. VAT cost for time taken.

VARIATION OF TENANCY TERMS
Tenants are liable for a charge of £50 incl. VAT (or any reasonable costs incurred if higher) for variation of contract request and where tenant requests to change a named tenant. This covers costs associated with taking landlords instructions & preparation/execution of legal documents, new tenant referencing, Right To Rent checks, deposit registration, preparation/execution of tenancy related documents.

REQUEST TO END TENANCY EARLY
Should the tenant wish to leave earlier than the tenancy agreement expiry date they will be liable for landlords costs in reletting the property & rent due under the tenancy until start date of replacement tenancy. Costs will be no more than the maximum amount of rent outstanding on the tenancy.

END OF TENANCY
At the end of a tenancy, the property must be left in accordance with tenancy agreement & inventory obligations inc. a professional standard of cleaning throughout the property. When practical after property has been vacated, we will arrange a check out to negotiate return of deposit in accordance with procedures in Tenancy Agreement & subject to Tenancy Deposit Protection Scheme procedures/regulations.

GUARANTOR
Guarantors must be residents of England/Wales (not Scotland, Northern Ireland or abroad) and a homeowner.

DEPOSIT/RENT
Cash deposit of five weeks rent is due per tenancy where the rent is less than £50,000 per year. Cash deposit of six weeks rent is due per tenancy where the rent is more than £50,000 per year.
Cash deposit will be required in cleared funds on/before day of signing tenancy agreement. If more than 14 days between Holding Deposit payment & tenancy start date, tenants will be required to sign tenancy agreement in advance & pay remainder of first months rent in advance (less holding deposit).

TENANCY START DATE
All tenants must sign Tenancy Agreement, all monies must be cleared, & ID provided in person before release of keys.

INDEPENDENT REDRESS SCHEME/CLIENT MONEY PROTECTION
Registered with The Property Ombudsman redress scheme as St Andrews Bureau Ltd (Membership Number L00059). Registered with Propertymark Client Money Protection as St Andrews Bureau Ltd (Scheme Ref: C0000635).